Program Coordinator, Food Resource Center


Program Coordinator, Food Resource Center


Position Description: 

The Program Coordinator oversees a high volume food distribution program and works with clients, volunteers, food banks and county employees to assure the quality and consistency of service delivery.

Supervision Responsibilities: Manage a rotating volunteer staff of 30-45 people.

Agency Culture:
The business and social environment we operate in has changed. What worked yesterday may not work today and will likely not work tomorrow. To thrive, we must incorporate new ways of thinking and embrace new practices. As part of our individual and agency cultural change process, it is critical that all employees of Catholic Charities aspire to the following:

  • A commitment to the agency’s mission, vision, and values;

  • A commitment to excellence in everything we do;

  • A commitment to excel at performance and quality improvement;

  • A commitment to outcomes and measured results;

  • A commitment to innovation and to what is possible.

Essential Functions:

Food Distribution

  • Manage the food distribution process to include:

    • Soliciting donations, scheduling deliveries, food storage, inventory management and product recall data.

    • Document all services provided. Maintain a client data base. Complete monthly, quarterly and annual reports.

  • Oversee the monthly government distribution, the Emergency Food and Assistance Program, (EFAP) for geographic area.

    • Insure program is administered in compliance with Federal Regulations, complete monthly reports accurately and on time, analyze consumption rates and adjust monthly allocation to prevent excess. Reports directly to the San Diego Food Bank.

Volunteer Management

  • Assesses the FRC’s need for volunteers and develops volunteer job descriptions.

  • Works in conjunction with parishes, schools and groups to publicize opportunities and recruit volunteers.

  • Ensures volunteers are trained and competent to perform the elements of their assignment.

  • Provides direction and verbal feedback to volunteers.

Resource Assistance

  • Calfresh:

    • Conduct outreach, education and screen for eligibility. Provide application and recertification assistance. Serve as a liaison between clients and County employees to follow up and/or gain access to benefits. Attend monthly Calfresh Task Force Meetings.

  • Nutrition Education:

    • Lead interactive nutrition educations for clients with the goal of helping families to make healthier meals with the food they receive and make healthier lifestyle choices.

  • Community resource assistance:

    • Assist clients sign up for discounted utilities and replacement identification cards. Provide information on food, shelter, clothing, transportation and other services as needed.

Holiday Programs

  • Manage the annual Thanksgiving and Christmas programs for up to 100 households per event.

  • In conjunction with schools and parishes, solicit donations, recruit volunteers and coordinate deliveries.

  • Screen and select recipients.

  • Organize and oversee the delivery process.

Other Responsibilities:

  • Perform other duties as required.

Education, Experience and Skills Required:

  • Bilingual English/Spanish.

  • Must possess high school diploma or general education degree (GED); plus one year relevant experience in a similar social services setting – Preferred Bachelor’s degree from a four year college or university in Social Work or related field.

  • Preferred, Two years experience in social service provision to the homeless, low income, or similar high risk populations.

  • Must be able to direct and train others.

  • Must be able to work with little supervision guided by policies and overall program goals.

  • Must have excellent customer service and communication skills – both written and verbal.

  • Must have the ability to establish rapport and interact with a diverse population.

  • Must be accurate and detail oriented.

  • Possess strong organizational and time management skills and the ability to juggle multiple priorities in a complex and fast paced environment.

  • Ability to maintain client confidentiality and accurate and complete case notes.

  • Computer literate with Microsoft Office Software

Certificates, Licenses, Registrations:

  • Valid California Driver’s License and current automobile insurance in compliance with Agency requirements.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee is required to stand and sit intermitted. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds (with assistance). Specific vision abilities required by this job include close vision, and depth perception.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Must be able to travel to various locations to support program needs.

Catholic Charities reserves the right to revise job descriptions as the need arises. This job description does not constitute a written or implied contract of employment.

FLSA Status: Non Exempt
Time Commitment: 40 hours per week, Monday – Friday, 8 a.m. – 5:00 p.m. some evenings possible.
Salary: $15.00 per hour

How to Apply

Email Resume to:



Catholic Charities
Human Resources
PO Box 121831
San Diego, CA 92112-1831


619 232-3807


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