Core Services Advisor


Core Services Advisor


Position Description: 

Position Summary:
Rachel’s Women’s Center’s Core Services Advisors staff a busy 7 day/week drop in center, overseeing all aspects of a social model program for homeless and very low-income women.

Essential Functions

Management Of Center

  • Prepares and opens facility; assists in oversight of environment.

  • Remains aware of participants’ presence and behavior as well as the climate within the facility.

  • Ensures the physical environment is clean, organized, safe, well maintained through frequent checks and overseeing consistent cleaning systems.

  • Knows and executes emergency protocols and responds appropriately.

  • Utilizes conflict resolution and de-escalation skills to maintain a safe, welcoming environment

Supportive Services

  • Greets, signs in, and intakes new participants; orients participants to programs/services in Center.

  • Provides role model for participants by exhibiting appropriate social behavior; provides social
    interactions with participants

  • Coaches participants in Center upkeep; works cooperatively with staff team to maintain facility

  • Provides conflict resolution/crisis intervention to participants.

  • Provides resources & referral information to participants.

  • Distributes clothing, serves meals, and supervises showers, as needed.

  • Communicates participant issues/concerns with supervisor/co-workers

Agency Engagement/ Procedures

  • Adheres to Mission, Principles and Policies of Agency and Rachel’s Women’s Center.

  • Completes and submits all required and assigned paperwork in a timely and accurate manner

  • Supports participants’ efforts to obtain self-reliance and supports trauma informed service delivery

Qualifications, Education, Experience and Skills Required:

  • Required: Associate’s degree (A.A.) Minimum 3 years’ experience with homelessness or serving people living with mentally illness and/or addictions. Experience in women’s issues and services.

  • Preferred: BA/BS Degree or equivalent life/work experience. Minimum 2 years’ experience with homelessness or serving people living with mentally illness and/or addictions. Experience in women’s issues and services.

  • Strong communication and decision making skills

  • Good computer skills and ability to become proficient with database software.

  • Ability to read an interpret documents such as policies, safety rules, operating instructions and procedure manuals.

  • Ability to write routine reports and correspondence. Ability to speak effectively before groups of women.

  • Ability to apply common sense understanding to carry out instructions in written, oral, or diagram form.

  • Ability to deal with problems involving several concrete variables in standardized situations.

  • Ability to multi-task and remain patient with participants and co-workers.

  • Ability to work effectively with others and independently.

  • Ability to add and subtract two digit numbers, and to multiply and divide.

Physical Requirements:

  • Ability to frequently stand; walk; and use hands to finer, handle, or feel.

  • Occasionally may be required to sit; reach with hands and arms; stoop, kneel, crouch or crawl; talk or hear.

  • Ability to frequently lift and/or move up to 25 lbs.

  • Specific vision abilities include close vision.

Time Commitment: Full time, 40 hours per week. 6:30 AM – 3 PM Thursday – Monday
Salary: $15.00 / hour

How to Apply

Email Resume to:



Catholic Charities
Human Resources
PO Box 121831
San Diego, CA 92112-1831


619 232-3807


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