Employment

Rapid Rehousing Assistant

Position Description:

Assist Rapid Rehousing Case Manager in providing direct support and administrative services for RRH clients throughout Imperial Valley.  

ESSENTIAL FUNCTIONS:

HOUSING: Core Services

CLERICAL SKILLS

• Create client case files and labels.
• Assist Rapid Rehousing Case Manager with administrative services for clients.
• Undertake file storage and retrieval.
• Enter and track Intake Forms for services provided.
• Submit daily report to RR manager
• Make photocopies, upload documents, and file.
• Organize, archive, and purge files in accordance with required timelines.

Computer skills:

• Client data entry into program database and external databases/systems.
• Read and send e-mails.
• Type in word document and/or enter data into an excel spreadsheet or ACCESS database
• Apply common sense understanding to carry out detailed written or oral instructions.

agency engagement/ procedures

• Follow established program protocols
• Adhere to all agency policies and procedures
• Submit program reports and statistics in a timely manner
• Participate in departmental meetings, on-line webinars and other training opportunities

Education, experience and skills required: 

• High School Diploma or GED.
• Two-years or related experience.
• Ability to learn quickly and apply accurately details of assigned processes.
• Possess strong oral and written communication skills.
• Bilingual in English and Spanish.
• Possess strong organizational skills, attention to details and high standards of quality.
• Knowledge and familiarity with culture and community of refugee populations.
• Ability to use database/software.
• Ability to work independently and in a team setting.
• Cooperative, friendly, and helpful attitude with clients and co-workers.
• Ability to work closely with other employees to ensure positive, constructive environment within the program or department, and throughout the agency.
• Possess passion and enthusiasm for the Mission and values of CCDSD.
• Ability to sit at a desk and operate a computer for extended periods of time.
• Knowledge of/ familiarity with or ability to learn quickly the resources and providers (governmental, civic, social, educational, economic, faith-based, etc.) that are available within the community/ county to help homeless individuals and families achieve successful.
• Strong computer skills. Ability to use, read and send e-mail and to utilize MS Office, i.e.,    work comfortably in MS Word, Excel or ACCESS database.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Valid California Drivers License

• Current automobile insurance

Work Schedule: 30 hours per week, Monday thru Friday or as needed to meet the needs of project and clients.  Some non-traditional hours (early morning, evening, weekends) & duties may be assigned. Some traveling between San Diego & Imperial counties.

Salary: $13.33 per hour